Ok this is where my review starts. First off this thing just looks awesome. And what’s even nicer is the rubber liner that comes in it for the melt. Will get back to that. The fact this comes with a timer and a heat setting is really cool big fan of that I set it for couple hours and don’t have to worry about it when I’m sleeping. Now back to the rubber liner mine didn’t come with it like my girlfriends did so I called and spoke to customer service. Within a few days I was emailed back they had me what mine was missing and it’s in the mail and on the way. So for me this company gets 5 stars just for taking care of their customers. Highly recommend this company for making things right
